1. Who we are

Data Controller
Strawberry Marquees Limited (trading as Strawberry Structures)
Company number: 13814915

Address:
Pigeon Croft,
The Common,
Henfield,
BN5 9RL

Email: info@strawberrystructures.co.uk

Our appointed marketing agency, Crate47, acts as a data processor on our behalf for website and marketing activity.

2. What information we collect

We may collect and process the following personal data:

• Name

• Email address

• Telephone number

• Location

• Event date and number of guests

• Any information submitted via enquiry forms or email

• Technical data such as IP address, browser type and usage data

We do not knowingly collect personal data from children under the age of 16.

3. How we collect data

We collect data when you:

• Submit an enquiry form

• Contact us by email

• Use or browse our website

• Accept cookies via our consent banner

All forms include a privacy policy confirmation tick box.

4. How we use your data

We use your data to:

• Respond to enquiries

• Provide information about our services

• Improve our website and user experience

• Analyse website performance

• Carry out marketing and remarketing activity, where consent has been given

We do not sell your personal data.

5. Legal basis for processing

We process your personal data under the following lawful bases:

• Consent – where you have given clear permission, including marketing cookies

• Legitimate interests – to operate, improve and promote our business

• Contractual necessity – where data is required to respond to or fulfil enquiries

• Legal obligation – where required by law

You may withdraw consent at any time.

6. Cookies and tracking

We use cookies to improve website functionality and performance.

This includes:

• Google Analytics (GA4)

• Advertising and remarketing via Google Ads, Meta, Instagram and LinkedIn, where consent is given

Cookie consent is managed through Usercentrics. You can update or withdraw your consent at any time via the cookie settings.

7. Marketing communications

We may send marketing emails in the future. If we do, this will only happen:

• where you have opted in, or

• where permitted under soft opt-in rules

You can opt out of marketing at any time by emailing info@strawberrystructures.co.uk or using the unsubscribe link provided.

8. Data storage and security

Your data is stored securely:

• within the website database

• in encrypted off-site backups

Access is limited to company directors and authorised marketing managers only. We take reasonable technical and organisational measures to protect your data.

9. Data retention

We retain personal data only for as long as necessary for the purposes it was collected, or to meet legal and business requirements.

Data is reviewed periodically and will be deleted upon written request to info@strawberrystructures.co.uk, unless we are legally required to retain it.

10. Sharing your data

We may share data with trusted third parties where necessary, including:

• website hosting providers

• analytics and marketing platforms

• email and communication services

Data is not transferred outside the UK unless the user or client is based outside the UK, or appropriate safeguards are in place.

11. Your rights

Under UK GDPR, you have the right to:

• access your personal data

• request correction of inaccurate data

• request deletion of your data

• restrict or object to processing

• withdraw consent at any time

• lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by emailing info@strawberrystructures.co.uk.

12. Third party websites

Our website may contain links to third party websites. We are not responsible for their privacy policies or practices.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be published on our website.