These Terms and Conditions apply to all services provided by Strawberry Marquees Ltd (the “Company”), trading as Strawberry Structures, in connection with the hire of marquees and associated equipment.

By instructing the Company to provide event hire services, whether verbally, in writing, by telephone, by post, or by electronic means, the Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions. The Client is advised to retain a copy for future reference.

The Company reserves the right to amend these Terms and Conditions at any time. Any updated version shall be made available on the Company’s website or provided upon request. Continued use of the Company’s services following any amendment shall constitute acceptance of the revised Terms and Conditions. It is the Client’s responsibility to review the current Terms and Conditions prior to each booking, and the Client shall be deemed to have accepted any amendments or variations.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

1.1 “Company” means Strawberry Marquees Ltd and any subsidiary or associated entity.

1.2 “Client” means the individual, company, organisation, or other legal entity hiring the Equipment from the Company.

1.3 “Equipment” means marquees, flooring, lighting, furniture, and any other items supplied by the Company under the Contract.

1.4 “Event” means the function, occasion, or activity for which the Equipment is hired.

2. Data Protection

2.1 The Company shall process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2.2 Personal data provided by the Client shall be processed solely for the purposes of:
a) administering quotations, bookings, and payments;
b) delivering, installing, maintaining, and collecting the Equipment;
c) communicating information relating to the Event; and
d) complying with legal, regulatory, accounting, and insurance obligations.

2.3 The Company may disclose personal data to third parties only where reasonably necessary for the performance of the Contract, including (without limitation) subcontractors, event venues, landowners, local authorities, and professional advisers.

2.4 The Company shall implement appropriate technical and organisational measures to safeguard personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

2.5 The Client has the right to access, rectify, restrict, or request erasure of personal data, subject to statutory, contractual, and legitimate business retention requirements.

2.6 Personal data shall not be retained for longer than is reasonably necessary for the purposes for which it was collected.

2.7 Further information regarding the Company’s processing of personal data is set out in the Company’s Privacy Policy, available upon request or via the Company’s website at:
https://strawberrystructures.co.uk/privacy-policy/

3. Conditions and Formation of Contract

3.1 The Company shall normally issue a written quotation and booking form, which the Client shall confirm in writing.

3.2 The absence of a written quotation or written acceptance shall not invalidate the Contract. Where the Client authorises or permits work to commence, or accepts delivery of the Equipment, the Client shall be deemed to have entered into a binding contract with the Company and to have accepted these Terms and Conditions in full.

3.3 All quotations are valid for fourteen (14) days from the date of issue unless stated otherwise in writing.

3.4 A booking shall be deemed confirmed only upon receipt by the Company of the Client’s written acceptance together with the required deposit.

3.5 The Company reserves the right, at its absolute discretion, to refuse any booking.

4. Payment Terms (Including Invoicing & Late Payment)

4.1 A non-refundable deposit of thirty per cent (30%) of the total hire charge is required to secure the booking.

4.2 Upon written confirmation of the booking, the Company shall issue a deposit invoice. The deposit invoice shall be payable within fourteen (14) days of the invoice issue date.

4.3 No booking shall be deemed confirmed and no services shall be provided until the deposit has been received by the Company in cleared funds.

4.4 The Company shall issue a balance invoice four (4) weeks prior to the scheduled date of arrival on site for erection. The balance of the hire charge must be paid in full no later than seven (7) days prior to the commencement of erection, unless otherwise agreed in writing.

4.5 Where the Event date falls three (3) months or less from the date of booking confirmation, the Company reserves the right to issue a full invoice, which shall be payable within fourteen (14) days of the invoice issue date.

4.6 All invoices shall be payable by the due date stated on the invoice. Time for payment shall be of the essence.

4.7 If the Client fails to make payment by the due date, the Company reserves the right, without prejudice to any other rights or remedies, to:
a) suspend, delay, or cancel the hire without refund; and/or
b) charge interest on the overdue amount.

4.8 Interest on overdue sums shall accrue at a rate of four per cent (8%) above the Bank of England base rate per annum, calculated on a daily basis from the due date until payment is received in full.

4.9 Where the Client is a business, the Company may alternatively charge interest and recovery costs in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4.10 The Client shall be liable for all reasonable costs incurred by the Company in recovering overdue payments, including (where applicable) administration charges, debt collection fees, and legal costs.

4.11 The Company reserves the right to refuse delivery, installation, erection, or continuation of the hire where payment has not been received in cleared funds by the applicable due date.

 

5. Cancellations & Changes

5.1 Cancellation by the Client

5.1.1 Where the Client cancels the Contract after the booking has been accepted:

1. a) If cancellation occurs sixty (60) days or less prior to the scheduled Event date, fifty per cent (50%) of the total hire charge (excluding the deposit)shall be payable.
2. b) If cancellation occurs less than thirty (30) daysprior to the scheduled Event date, one hundred per cent (100%) of the total hire chargeshall be payable.

5.1.2 Any cancellation charges payable under this clause represent a genuine pre-estimate of the Company’s loss.

5.2 Modification of Contract

5.2.1 Any request to amend or vary a confirmed booking must be made in writing and shall be subject to availability.

5.2.2 Any additional charges arising from such amendments shall be agreed in writing prior to implementation. The Company reserves the right to issue a separate invoice for such charges, which shall be payable immediately and in accordance with the Company’s Payment Terms.

6. Site Conditions & Access

6.1 The Client shall be solely responsible for ensuring that the site is suitable for the delivery, erection, and dismantling of the Equipment, including ensuring:

1. a) clear and unrestricted access for delivery and installation vehicles;
   b) sufficient space for safe installation and operation; and
   c) level ground free from underground services or obstructions.

6.2 The Company shall not be responsible for any damage to lawns, surfaces, or underground services unless such damage arises directly from the Company’s negligence.

6.3 All quotations are provided on the express assumption that the site:

1. a) comprises flat, level, firm ground with suitable access for heavy vehicles; and
   b) contains no concealed or buried services, including drains, cables, pipes, or utilities.

6.4 Where the site does not comply with the requirements set out in this clause, the Company reserves the right, at its absolute discretion, to:

1. a) terminate or rescind the Contract by providing oral or written notice to the Client; and/or
   b) apply additional charges to account for increased labour, materials, equipment, or risk.

6.5 The Company shall not be liable for any loss, damage, or expense incurred by the Client as a result of termination or rescission of the Contract under this clause.

 

7. Erection & Dismantling

7.1 Unless otherwise agreed in writing, the Company shall provide all labour required for the erection and dismantling of the Equipment, and the cost of such labour is included within the hire charges.

7.2 Under no circumstances shall any person other than the Company’s authorised personnel move, alter, erect, dismantle, or otherwise interfere with the Equipment where such actions may affect the safety or integrity of the structure.

7.3 Only in exceptional circumstances, and by prior written agreement, shall the Company permit the Client or any third party to erect and/or dismantle any Company equipment. In such circumstances, the Client shall remain fully responsible for the Equipment and any associated risks.

7.4 Erection and dismantling dates and times shall be agreed in advance between the parties.

7.5 The Client shall ensure that the site is fully available, clear, and accessible at the agreed erection and dismantling times.

7.6 Any delays or additional costs arising as a result of the Client’s failure to provide access or prepare the site as agreed may result in additional charges being applied.

8. Client Responsibilities

8.1 The Client shall be responsible for the Equipment from the commencement of erection by the Company until the Equipment has been fully dismantled and/or collected. The Client shall take all reasonable steps to ensure that the Equipment is kept safe, secure, and protected from loss, theft, or damage during this entire period.

8.2 The Client shall not move, alter, modify, or interfere with the Equipment under any circumstances.

8.3 The Client shall be liable for any loss of, theft of, or damage to the Equipment (fair wear and tear excepted).

8.4 No naked flames, heat sources, or hazardous materials shall be permitted in or near the Equipment unless expressly agreed in writing by the Company.

8.5 The Client is solely responsible for obtaining all permissions, licences, permits, and approvals required in connection with the Event, including (without limitation) those relating to vehicle access, parking controls, loading and unloading areas, and any restrictions imposed by local authorities or landowners.

8.6 The Company accepts no responsibility for verifying, monitoring, or enforcing the existence, validity, or conditions of any permits, licences, or parking and access restrictions.

8.7 Any fines, penalties, parking charges, enforcement notices, towing fees, clamping charges, costs, or losses arising from the Client’s failure to obtain or comply with any permits, licences, or parking and access restrictions shall be the sole responsibility of the Client.

8.8 The Client shall indemnify and hold harmless the Company against any claims, fines, penalties, costs, damages, or liabilities arising from:
a) non-compliance with permit or licence conditions; and/or
b) breaches of parking, access, or traffic restrictions relating to the Event or site.

9. Damage & Cleaning

9.1 The Client will be charged for any damage, excessive soiling, or missing items.

9.2 Cleaning fees may apply if equipment is returned in an unacceptable condition.

9.3 No signs, posters, banners, decorations, stickers, tapes, fixings, or other attachments of any kind may be fixed to, hung from, or attached to the marquee or any hired equipment without the Company’s prior written consent.

9.4 Under no circumstances may adhesives, pins, nails, staples, cable ties, glue, velcro, or similar materials be used on the marquee or Equipment.

9.5 If any residue, marks, damage, or soiling caused by unauthorised attachments are found upon dismantling or collection, the Client shall be liable for a cleaning fee and/or repair costs, charged at the Company’s prevailing rates.

9.6 Any such cleaning or repair costs shall be invoiced to the Client and payable in accordance with the Payment Terms.

10. Weather & Safety

10.1 Marquees are temporary structures and may be affected by adverse or severe weather conditions.

10.2 The Company reserves the right, at its absolute discretion, to delay installation, suspend use, dismantle, or cancel the hire where weather conditions or forecasts present a risk to health, safety, or property.

10.3 The Company shall not be liable for, and no refunds shall be issued in respect of, any loss, delay, cancellation, or disruption caused by adverse weather conditions or other circumstances beyond the Company’s reasonable control.

10.4 The Company’s risk assessments, wind management procedures, and adverse weather condition plans are available upon request.

11. Liability to Third Parties

11.1 The Company shall not be liable for any loss, damage, injury, or claim made by any third party, including (without limitation) guests, attendees, contractors, suppliers, neighbours, landowners, or members of the public, except to the extent that such loss, damage, injury, or claim arises directly from the Company’s negligence.

11.2 The Client shall accept full responsibility for the conduct, behaviour, and safety of all persons attending or otherwise involved in the Event from the completion of installation of the Equipment until its dismantling or collection.

11.3 The Client shall be liable for, and shall indemnify and keep indemnified the Company against, all claims, demands, actions, proceedings, losses, damages, liabilities, costs, and expenses (including legal and professional fees) arising from or in connection with:
a) injury to or death of any third party;
b) loss of or damage to any third-party property;
c) the use, misuse, or presence of the Equipment at the Event; and
d) the acts or omissions of the Client, guests, attendees, contractors, suppliers, or any other persons under the Client’s control, except where such loss, damage, or liability is caused by the Company’s negligence.

11.4 Nothing in these Terms and Conditions shall limit or exclude the Company’s liability for death or personal injury caused by negligence, fraud, or any other liability which cannot lawfully be excluded or limited under applicable law.

 

12. Force Majeure

12.1 The Company shall not be liable for any failure or delay in the performance of its obligations under the Contract where such failure or delay arises from events beyond its reasonable control.

12.2 Such events shall include, without limitation: war, terrorism, civil commotion, riots, strikes or other industrial disputes (whether involving the Company’s workforce or others), fire, flood, extreme or adverse weather conditions (including sustained wind speeds in excess of fifty-five (55) miles per hour), restrictions on the use of transport, fuel, power, or utilities, requisitioning, shortages of materials, transport or labour, acts or omissions of governmental or regulatory authorities, or any other event or circumstance beyond the reasonable control of the Company.

 

13. Termination

13.1 The Company reserves the right to terminate the Contract with immediate effect by written or oral notice to the Client where:

1. a) the Client is in material breach of these Terms and Conditions; and/or
   b) the Company reasonably considers that the safety of any person, property, or the Equipment is or may be compromised.

13.2 Upon termination under this clause, the Company may immediately dismantle and remove the Equipment, and no refund shall be due to the Client.

13.3 Termination under this clause shall be without prejudice to any other rights or remedies available to the Company.

14. Acceptance of Terms

14.1 By confirming a booking, paying a deposit, signing a booking form, or otherwise authorising the Company to proceed with the supply, delivery, installation, or hire of the Equipment, the Client confirms that they have read, understood, and agreed to be bound by these Terms and Conditions.